• A Creative Touch..

       Explore Aveiro Ria & Salinas

    7-Day bike holidays adventure at Aveiro.

  • A Creative Touch..

       Cycling sessions

    Not just a coffe ride

  • A Creative Touch..

       Bussaco & Vineyards

    Bairrada Wine Route

  • A Creative Touch..

       Clean & Safe

    Clean & Safe

  • A Creative Touch..

       World Heritage Bike Tour

    From @Porto to @Coimbra

  • A Creative Touch..

       Salty Atlantic Tour

    200 kms | 6 Days | 98% Flat

BIKE TOURS

Enjoy Cycling across Portugal

Salty Atlantic Tour


50k Daily Avg Salty Atlantic is a soft & unique bike tour journey through Portugal western roads, and along the atlantic ocean.
Offers a balanced day-by-day route. Read more...


Explore Aveiro Ria & Salinas


Discover amazing Aveiro and surroundings, a 7 Day bike holidays to meet local culture, the ambiance, the food, the life.


Cycling sessions


7 Day Road cycling series, suitable for amateur cycling teams, cycling mates training sessions, cycling holidays or team building events


World Heritage Bike Tour


9 Day | 250k bike tour from Porto to Coimbra| a mid-term journey to connect two emblematic cities | Read more...


PRODUCTS FROM OUR STORE

Add itens to your tour make it even more special

E Bike Hybrid

50.00 €

E-Bike Hybrid Rental

Hybrid Bike Rental

30.00 €

Lightweight Hybrid Trekking/MTB bike, multispeed, Rear Rack equiped

Gravel Bike

65.00 €

Gravel Bike daily basis rental

Road Bike

55.00 €

Trek Emonda SL Road Bike Rental

 

About Us

Customer Support

Mon - Fri: 10h – 19h | Sat: 10h - 13h
Customer support

e.mail

WHAT WE ARE
A tour operator for the active and sportive tourism markets.


WhAT WE DO with passion

We combine a selection of Portugal POI's to produce the best possible offers, powered by a promotional brand developing cycling adventures and experiences


WHO WE ARE
a group of friends

Sharing a passion for the nature and the sports, and the search of living the unique experiences that an outdoor activity can provide.
In our essence we converged into this as an outcome of the challenging spirit, the overcoming of each individuals limits and the pursue of greatness feeling of living.
We want to collect good memories and experiences, rather anything else, so our visitor can benefit form it.

General terms


Reservation & Booking terms

Introducing
· This section regulates our service, how to book, change, cancel and manage a reservation.
· By booking a service, the Customer is accepting these terms.
· Services are available to book at 12estradas.com platform or at an authorized representative such as travel agency partners
· Please notice that any fees mentioned below refer, with no exception, to each person (PAX)
· Discount coupons of any kind always refer to base-service self-guided rates; extras, upgrades, supplements or optional items are not elegible.
· Travel agency vouchers are accepted.

Reservation details
· Customer must understand the Tour features and specifications as described in the tour program, and setup with «12estradas»(now 12E) some details according to his/her own needs/expectations, such as:
· Arrival Date, Flight info if applyible, Transfer date/ time and location, people/luggage Transfer options, Accomodation, lunch/dinner programs if applyable, Equipment options and any preferences or special demands to be considered.
Personal, data such as: name, address, passport or id card nr/authority/expirationdate, Birhday, HEIGHT, Weight, special needs or handicaps, such as allergies, etc.
· Customer must provide «12E» with this relevant data so the experience may be as good as possible.
· When reservation datails are set and ready to proceed, then the reservation is ready to book.

BOOKING TERMS
Customers may book a tour, under the following conditions:
· A pre-payment deposit of 30% is required to book.
· Payment of the remaining amount, until 61 days before Arrival Date

BOOKING UPDATES POLICY
Customer may change Arrival Date, Departure date, Transfer, tour program or any tour Item, under the following conditions:
· Any changes/updates or upgrades must be requested by e-mail only.
· When these changes are confirmed by tour organizer, Charges / fees may apply.
Changes' acceptance/fees:
· Major Updates requested within 31 days before arrival are not accepted
· Updates requested From 32 to 45 inclusive days prior to arrival: 280 EUR fee /PAX
· More than 45 days prior to arrival: 90 EUR fee /PAX

«12E» may apply tour updates, under the following conditions:
· Any updates shall be comunicated to Customers
· As a tour program are set, it is usually unlikely to change during tours season. «12E» keeps right to modify its terms when or where it justifies, in order to get around unexpected conditions.
· In this unexpected cases, «12E» will always adopt an appropriate sense to make reasonable changes
· In cases of a specific hotel unavailability, «12E» will arrange a similar rated inn
· The same applies to the equipment; All images in the website may not be binded to the effective.

CANCELLATION CHARGES & POLICY
Bookers may cancel a reservation at any time, under these conditions and charges:
· Cancellations must be requested by e-mail only.
· Within 35 days before Arrival: 100%
· 36 to 60 days before Arrival: 50%
· 61 days before Arrival: DEPOSIT

«12E» may cancel/re-schedule a reservation at any time, due to unexpected conditions:
· with no charge at all to the customer.

Late reservations
within 45 days before arrival, may have additional/unexpected fees
· As for the engagement of these tours, which involves a lot of planning and logistics, and a crucial need of availability from all partners, we are positive that customers are aware of this specially during high season and special season.


LICENSED ACTIVITIES
«12E» is a portuguese brand, owner of the registered web platform «12estradas.com», and registered at the portuguese official tourism authority, ie Turismo de Portugal, IP under its CEO license number RNAAT 1135/2019 .

LIMITATIONS OF LIABILITY
We do not accept responsability for any subject that is no strictly mentioned in the product or service's conditions list.

CUSTOMER INFORMATION
· The customer has the right to being informed of every single detail.
· If any issue is found, a contact must be made imediatelly in order to resolve the matter
· We have a complaint book.

PERSONAL DATA
· All sensitive and personal information provided by Customer is ruled in compliance with the General Data Protection Regulation - EU Regulation 2016/679 of the European Parliament, which we are commited to accomplish.
· This Regulation and the Privacy Policies are in the Privacy section.

SAFETY
· Traffic regulations and law enforcements are mandatory
· The use of an helmet is mandatory
· The use of some reflective clothing is advised.


IF YOU HAVE ANY QUESTION REGARDING ANY OF THESE SUBJECTS, PLEASE CONTACT US.
THANK YOU FOR READING



PT Documento PHP

Privacy

COOKIES
· Este website utiliza cookies. Cookies são pequenos ficheiros, gerados no dispositivo cliente, que armazenam informação genérica sobre a navegação e servem para melhorar a qualidade, reduzindo a perda de informação relevante no cliente e faciltando a fluidez de processos.
· A utilização de cookies permite uma naveçação progressivamente mais personalizada para as preferências do cliente, e permite por exemplo o restabelecimento de uma «lista de compras» ou informação nos campos formulários.

DADOS PESSOAIS E IMAGEM
1.Não é necessário inserir dados pessoais para navegar e consultar informações neste website, com excepção para o processamento de reservas.
2. Ao submeter um pedido de contacto/reserva o Utilizador deverá estar informado sobre o Regulamento Geral de Protecção de Dados - RGPD, antes de submeter o formulário de dados.
3. Os dados pessoais são utilizados no âmbito exclusivo da relação comercial, respeitando a privacidade e confidencialidade, e assegurando ao Titular os seus direitos a portabilidade, edição e eliminação dos seus dados, mediante pedido expresso através dos contactos existentes, e ao abrigo do disposto no RGPD.
4. Os dados pessoais do utilizador não são voluntariamente cedidos a entidades externas.
5. A utilização de fotos/imagens com clientes para fins de divulgação promocional no âmbito da actividade turística relacionada, quando os clientes tenham concordado.
6. Não nos responsabilizamos por motivos que não sejam directamente imputáveis
7. Em contactos por via de formulários Web é efectuada uma verificação de autenticidade via email.
8. Estamos disponíveis para dar resposta às solicitações e direitos dos seus utilizadores ao abrigo do disposto no RGPD.
9. Autoridade: Comissão Nacional de Proteção de Dados - CNPD - www.cnpd.pt - email: geral@cnpd.pt.

Contact Us


12 ESTRADAS
Portugal Bike Tours & Cycling Experiences
R SAO TIAGO n.6, 3840-485 Vagos
Tel.
e.mail

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